Frequently Asked Questions
Everything you need to know about your next literary adventure.
How long will it take to receive my books?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their reads sooner.
What is your return policy for damaged items?
We take great pride in our packaging, but if your book arrives damaged, please contact us within 14 days of delivery for a full refund or a replacement copy.
Do you offer international shipping?
Yes, DK Books ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated during the checkout process.
Can I cancel or modify my order after it has been placed?
Because we aim to ship orders as quickly as possible, we can only guarantee cancellations or modifications within 1 hour of order placement.
Are the books you sell new or used?
DK Books primarily sells brand-new titles directly from publishers. However, we have a specific 'Vintage & Rare' section clearly marked for high-quality pre-owned editions.
How can I track my shipment?
Once your order is processed, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.